iWalk 2.0 Hands-free Crutch and Knee Walker Insurance Coverage
We accept most FLEX and Health Saving Account Credit Cards as payment. As long as there is a Visa or MasterCard logo on the card, it can be used as a regular credit card.
We do not file a claim on your behalf, nor do we bill the insurance companies for payment. Additionally, we are not a Medicare or Medicaid provider. Please direct any hands-free crutch or knee walker coverage questions directly to those agencies.
We are considered an out-of-network provider for all insurance companies (as are most knee walker companies), so it is best to contact your insurance company directly to find out the reimbursement you may receive. Coverage for the cost of your iWalk 2.0 purchase or knee walker rental is based on several factors such as your plan coverage, medical necessity and type of injury/surgery.
If you will be submitting a claim yourself, there are three documents normally needed to accompany your paperwork:
1) An 'paid' invoice reflecting the total paid complete with billing codes.
We provide this when you purchase your iWalk 2.0 or at the end of your knee walker rental.
2) A Letter of Medical Necessity for your physician to complete.
We bring you this when we deliver your iWalk 2.0 or knee walker and can provide it via email.
3) A prescription from your doctor for an iWalk hands-free crutch or knee walker, along with diagnosis code(s).
Request this from your doctor if you don't already have it.
Please note, we cannot guarantee you will be reimbursed. The information above is just a general guide for insurance coverage. It is your responsibility to obtain any pre-authorization or determine coverage.
We are here to answer any questions we can, and are happy to assist you if at all possible.
We do not file a claim on your behalf, nor do we bill the insurance companies for payment. Additionally, we are not a Medicare or Medicaid provider. Please direct any hands-free crutch or knee walker coverage questions directly to those agencies.
We are considered an out-of-network provider for all insurance companies (as are most knee walker companies), so it is best to contact your insurance company directly to find out the reimbursement you may receive. Coverage for the cost of your iWalk 2.0 purchase or knee walker rental is based on several factors such as your plan coverage, medical necessity and type of injury/surgery.
If you will be submitting a claim yourself, there are three documents normally needed to accompany your paperwork:
1) An 'paid' invoice reflecting the total paid complete with billing codes.
We provide this when you purchase your iWalk 2.0 or at the end of your knee walker rental.
2) A Letter of Medical Necessity for your physician to complete.
We bring you this when we deliver your iWalk 2.0 or knee walker and can provide it via email.
3) A prescription from your doctor for an iWalk hands-free crutch or knee walker, along with diagnosis code(s).
Request this from your doctor if you don't already have it.
Please note, we cannot guarantee you will be reimbursed. The information above is just a general guide for insurance coverage. It is your responsibility to obtain any pre-authorization or determine coverage.
We are here to answer any questions we can, and are happy to assist you if at all possible.